# Custody & Insurance In the unlikely event that any damage occurs, RealWorld.fi will fully reimburse the Digital Itemowner at the appraised market valuation of the item. The market value of the item is provided by our third party watch appraisal specialist. RealWorld.fi offers end to end insurance cover through Lloyds of London, one of the global leaders in insurance of luxury collectibles. The owner will not bear any risk for loss, damage, or theft under any circumstances. The insurance is applicable from the point of collection of the item(s), while the item(s) are in transportation to our custody hub (Dubai Freeport), and while the item(s) are in storage at our custody hub. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://realworld-2.gitbook.io/realworld.fi/vault-services/custody-and-insurance.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.